Support

We enable payments - globally

Support

Support is a central part of our offering. Our experts are ready to provide the help necessary whenever you are in need. If you don’t find the relevant information below, please contact us at:

support@westpay.se
or call: +46 (0)8 506 684 50


PCI

All terminals supplied by Westpay is approved according to the rules and regulations set by PCI PA-DSS. It is therefore important that you take part of the information in the implementation guide that describes how to implement and use the payment terminal in a PCI-secure way.

The implementation guide can be found from below button: (external window)

Implementation guideCommunication protocol

If you have any questions about our implementation guide then please contact us at pci@westpay.se or via phone on +46 (0)8 506 684 00

Click on below boxes to access our latest training material, manuals, release notes and implementation guide for all of our card terminals

Svenska

Manual Modell Uppdaterad Länk
Snabbstart fristående Alla Classic WestPOS-QS-SV.pdf
Snabbguide fristående terminal T103 QG-T103-SA-SV.pdf
Snabbguide fristående terminal T103P QG-T103P-SA-SV.pdf
Snabbguide kassakopplad terminal 8006 QG-8006-ISM-SV.pdf

 

 

English

Manual Model Updated Link
Quick start All Carbon 19-09-12 Carbon-Quick-guide.pdf
Quick start All Classic 15-07-10 WestPOS-QS-EN.pdf
Quick guide T103 15-07-10 QG-T103-SA-EN.pdf
Quick guide T103P 15-07-10 QG-T103P-SA-EN.pdf
Quick guide All Classic 15-07-10 WINT-CT-ISM-EN.pdf

 

File Modified
WPA_Release_Notes_1_20_6_5.pdf Mar 27, 2015 by Tomas Nilsson
OWSRD052_ReleaseNotes.pdf Jul 20, 2015 by Patric Nilsson
OWSRD053_ReleaseNotes.pdf Jul 20, 2015 by Patric Nilsson
OWSRD054_ReleaseNotes.pdf Jul 20, 2015 by Patric Nilsson
OWSRD056_ReleaseNotes.pdf Jul 20, 2015 by Patric Nilsson
OWSRD057_ReleaseNotes.pdf Jul 20, 2015 by Patric Nilsson
OWSRD058_ReleaseNotes.pdf Jul 20, 2015 by Patric Nilsson
OWSRD059_ReleaseNotes.pdf Jul 20, 2015 by Patric Nilsson
Release_Notes_1_20_1.pdf Jul 20, 2015 by Patric Nilsson
Software_change_log_1.20.1.1.pdf Jul 20, 2015 by Patric Nilsson
WPA_Release_Notes_1_20_3_0.pdf Jul 20, 2015 by Patric Nilsson
WPA_Release_Notes_1_20_4_0.pdf Jul 20, 2015 by Patric Nilsson
WPA_Release_Notes_1_20_5_0.pdf Jul 20, 2015 by Patric Nilsson
WPA_Release_Notes_1_20_6_0.pdf Jul 20, 2015 by Patric Nilsson
WPA_Release_Notes_1_20_6_1.pdf Jul 20, 2015 by Patric Nilsson
WPA_Release_Notes_1_20_6_2.pdf Jul 20, 2015 by Patric Nilsson
WPA_Release_Notes_1_20_6_4.pdf Jul 20, 2015 by Patric Nilsson
WPA_Release_Notes_1_20_6_7.pdf Jul 20, 2015 by Patric Nilsson
WPA_Release_Notes_1_20_6_8.pdf Jul 20, 2015 by Patric Nilsson
Access_Release_Notes_2_0_4.pdf Jul 27, 2015 by Patric Nilsson
WPA_Release_Notes_1_21_1_2.pdf Dec 03, 2015 by Tomas Nilsson
WPA_Release_Notes_1_21_2(v2).pdf May 23, 2016 by Tomas Nilsson
WPA_Release_Notes_1_21_3_1.pdf Aug 31, 2017 by Patric Nilsson
WPA_Release_Notes_1_21_3_2.pdf Aug 31, 2017 by Patric Nilsson
WPA_Release_Notes_1_21_3_3.pdf Aug 31, 2017 by Patric Nilsson
WPA_Release_Notes_1_21_3_5.pdf Aug 31, 2017 by Patric Nilsson
WPA_Release_Notes_1_21_3.pdf Aug 31, 2017 by Patric Nilsson
WPA_Release_Notes_1_21_4_0.pdf Aug 31, 2017 by Patric Nilsson
WPA_Release_Notes_1_21_4_RC.pdf Aug 31, 2017 by Patric Nilsson
WPA_Release_Notes_1_21_5_0.pdf Aug 31, 2017 by Patric Nilsson
WPA_Release_Notes_1_21_6_0.pdf Nov 24, 2017 by Patric Nilsson
WPA_Release_Notes_1_22_1_0.pdf Nov 24, 2017 by Patric Nilsson
WPA_Release_Notes_1_21_6_1.pdf Jul 02, 2018 by Patric Nilsson
WPA_Release_Notes_1_22_2_0.pdf Jul 02, 2018 by Patric Nilsson
WPA_Release_Notes_1_21_6_2.pdf Nov 02, 2018 by Patric Nilsson
WPA_Release_Notes_1_22_2_2.pdf Nov 02, 2018 by Patric Nilsson
WPA_Release_Notes_1_22_3_0.pdf Jan 17, 2019 by Patric Nilsson